Privacy Policy
Red Casino Philippines — how we collect, use, and protect your personal data
This Privacy Policy explains how Jupiter Gaming Limited ("Red Casino", "we", "us", "our"), registered at 9 Bond Street, Jersey JE2 3NP, collects, uses, stores, and protects your personal information when you use red-ph.com. We are licensed by the UK Gambling Commission (Licence Ref 67098) and operate in accordance with UK GDPR and the Data Protection Act 2018.
By creating an account and using Red Casino, you confirm that you have read and understood this Privacy Policy. If you do not agree, please do not register or continue to use the site.
1. Who Controls Your Data
The data controller for all personal data processed through red-ph.com is Jupiter Gaming Limited, 9 Bond Street, Jersey JE2 3NP. If you have any questions about how your data is handled, contact our Data Protection Officer at [email protected].
2. Data We Collect
We collect different categories of personal data at different stages of your relationship with us:
3. How We Use Your Data
| Purpose | Legal Basis |
|---|---|
| Creating and managing your account | Contract performance |
| Processing deposits and withdrawals | Contract performance |
| Age verification and KYC compliance | Legal obligation (UKGC) |
| Anti-money laundering checks | Legal obligation |
| Responsible gambling monitoring | Legal obligation (UKGC) |
| Customer support | Contract performance / Legitimate interest |
| Fraud prevention and security | Legitimate interest |
| Sending promotional offers (with consent) | Consent |
| Improving our services and website | Legitimate interest |
| Complying with regulatory requirements | Legal obligation |
4. Sharing Your Data
We do not sell your personal data to third parties. We may share your data with:
All third parties we work with are contractually required to protect your data and use it only for the stated purpose.
5. International Transfers
Because Red Casino accepts players from the Philippines and operates under a UK licence, your data may be transferred to and stored in the United Kingdom and the European Economic Area. These jurisdictions provide adequate data protection under UK GDPR. Any transfers outside these areas are subject to appropriate safeguards including Standard Contractual Clauses.
6. Data Retention
We retain your personal data for as long as your account is active and for a minimum of 5 years after account closure, as required by UK anti-money laundering regulations. Responsible gambling records are retained for 5 years. Financial transaction data is retained for 7 years.
7. Your Rights Under UK GDPR
As a data subject, you have the following rights regarding your personal information:
📋 Right to Access
Request a copy of all personal data we hold about you (subject access request).
✏️ Right to Rectification
Ask us to correct any inaccurate or incomplete data we hold.
🗑 Right to Erasure
Request deletion of your data where there is no legal obligation to retain it.
🔒 Right to Restriction
Ask us to limit how we use your data in certain circumstances.
📦 Right to Portability
Receive your data in a structured, machine-readable format.
🚫 Right to Object
Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you are unhappy with how we handle your request, you have the right to lodge a complaint with the UK Information Commissioner's Office at ico.org.uk.
8. Cookies
We use cookies and similar tracking technologies on red-ph.com. For full details of which cookies we use and how to manage them, please read our Cookie Policy.
9. Security
We implement industry-standard security measures including 128-bit SSL encryption for all data in transit, encrypted storage of sensitive financial and identity data, restricted staff access on a need-to-know basis, regular penetration testing and security audits, and two-factor authentication options for player accounts.
10. Children
Red Casino is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If we discover that a minor has registered, we will immediately close the account, void any winnings, and delete the data. If you believe a minor has accessed our site, contact us immediately at [email protected].
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email and display a notice on our website. The "Last updated" date at the top of this page will always reflect the most recent revision. Continued use of Red Casino after any changes constitutes your acceptance of the updated policy.
12. Contact Us
For any privacy-related queries or to exercise your data rights:
Red Casino is operated by Jupiter Gaming Limited. Registered address: 9 Bond Street, Jersey JE2 3NP. UK Gambling Commission Licence Ref 67098. 18+ only. Please gamble responsibly. Responsible Gaming | Contact Us